Before Ethiopian Crash, Boeing Resisted Pilots’ Calls for Aggressive Steps on 737 Max (excerpt)
(Source: New York Times; published May 14, 2019)
By David Gelles and Natalie Kitroeff
Weeks after the first fatal crash of the 737 Max, pilots from American Airlines pressed Boeing executives to work urgently on a fix. In a closed-door meeting, they even argued that Boeing should push authorities to take an emergency measure that would likely result in the grounding of the Max.

The Boeing executives resisted. They didn’t want to rush out a fix, and said they expected pilots to be able to handle problems.

Mike Sinnett, a vice president at Boeing, acknowledged that the manufacturer was assessing potential design flaws with the plane, including new anti-stall software. But he balked at taking a more aggressive approach, saying it was not yet clear that the new system was to blame for the Lion Air crash, which killed 189 people.

“No one has yet to conclude that the sole cause of this was this function on the airplane,” Mr. Sinnett said, according to a recording of the Nov. 27 meeting reviewed by The New York Times.

Less than four months later, an Ethiopian Airlines flight crashed, killing all 157 people on board. The flawed anti-stall system played a role in both disasters.

Boeing is facing intense scrutiny for the design and certification of the Max, as well as for its response to the two crashes. There are multiple investigations into the development of the Max. And in recent days, unions representing pilots from American Airlines and Southwest Airlines have received federal grand jury subpoenas for any documents related to Boeing’s communications about the jet, according to three people with knowledge of the matter. (end of excerpt)


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