MIRABEL -- Bombardier Aerospace officially opened its new Commercial Service Centre (CSC) at its Mirabel facility on Friday July 12, 2002. The CSC is dedicated to the specific service and support needs of out-of-production de Havilland DHC-1 through 6, as well as Dash 7 aircraft. Its objective is to deliver world-class level support, in a one-stop shop setting.
"These heritage aircraft represent a significant customer base and history for Bombardier Aerospace. We need to ensure the aircraft operators have the resources to maintain them," said Jeff Mihalic, vice-president and general manager, Customer Services, Bombardier Aerospace, Regional Aircraft. "The establishment of this Centre illustrates Bombardier's commitment to these aircraft, our customers and our history."
The CSC will result in a focused approach to de Havilland out-of-production aircraft support. The new Technical Operations Centre help line (1-450-476-OPAS), is in operation since July 12, 2002. Manned by a handpicked team of professionals, they are ready to provide any aspect of support, from technical assistance and repair schemes to spare parts provisioning, distribution and technical publications.
"There are over 1,600 de Havilland out-of-production aircraft still in operation," said Robert Mauracher, vice-president, Commercial Services, CSC. "Our goal is to ensure that they receive the quality support they require to keep flying for at least another generation."
Bombardier Aerospace, a unit of Bombardier Inc., is a world leader in the design, and manufacture of innovative aviation products and services for the regional, business and amphibious aircraft markets. It also offers Bombardier Flexjet(r) fractional ownership, aircraft charter and management, technical services, aircraft maintenance and pilot training for business, regional airline and military customers.
Bombardier Inc., a diversified manufacturing and services company, is a world-leading manufacturer of business jets, regional aircraft, rail transportation equipment and motorized recreational products. It also provides financial services and asset management in business areas aligned with its core expertise. Headquartered in Montréal, Canada, the Corporation has a workforce of some 80,000 people in 24 countries throughout the Americas, Europe and Asia-Pacific. Its revenues for the fiscal year ended Jan. 31, 2002 stood at $21.6 billion Cdn.
-ends- Bombardier Aerospace Strengthens Commitment To Out-Of-Production De Havilland Aircraft Operators